General Terms and Conditions for the use of language training and interpreting services provided by GermanAnywhere
These Terms and Conditions govern the use of language training, webinars, interpreting, and translation services – hereinafter referred to as the “Service” – provided online by Insight Crew Kft (GermanAnywhere) – hereinafter referred to as the “Service Provider”. They apply to any person who uses the Service – hereinafter referred to as the “Student” or “Client”.
1) Service Provider:
| Name | Insight Crew Kft. |
| Registered office | 1118 Budapest Torbágy utca 9., Hungary |
| Tax number | 32659146-1-43 / HU32659146 |
| Phone number | +36706364330 |
| Email address | info@germananywhere.com |
| Contact person | Fetter Zsuzsanna Éva |
2) Description of the Service
Language Training / Webinar:
The Provider offers the following services:
Through the service provided by the Service Provider, the Service Provider delivers language training online to the Student, tailored to the Student’s level.
Interpreting – Translation – Proofreading:
The Service Provider offers the following services:
3) Subject of the Agreement
3.1. These sales terms are valid for any language lesson, webinar, interpreting, translation, or consultation provided by Insight Crew Kft., and govern the contract between you and Insight Crew Kft. (GermanAnywhere Language Studio), except where otherwise specified in a separate agreement between the parties. These educational sessions are available online through a pre-arranged platform.
3.2. No part of this agreement can be interpreted in such a way that Insight Crew Kft. or GermanAnywhere Language Studio would be jointly responsible for the fulfillment of contractual obligations.
3.3. In the case of enrolling in a course registered in the Adult Education Data Provider System, a training contract is also associated with the specific course.
4) Language Instruction/Webinars
4.1. Conclusion of the Contract
This agreement is concluded between the Service Provider and the Student – hereinafter jointly referred to as the “Contracting Parties” – by conduct implying agreement or by signing the contract by both parties. By accepting this agreement, the Student declares that their legal capacity and ability to enter into a contract are not restricted. The data provided by the Student during registration must be complete and accurate, matching the details on the identification documents, including, for example, any second names. The Student declares that the provided data is complete and accurate. By accepting this agreement, the Student explicitly agrees that the Service Provider may begin performing the contract immediately after its conclusion.
4.2. Form of Instruction
4.2.1. Lessons
The duration of a lesson is 45 or 60 minutes, and they may be combined or multiplied, such as 90-minute blocks or group courses. Lessons are held at pre-arranged times.
If a lesson is missed due to the Service Provider’s fault or unforeseen reasons, the Service Provider will offer a makeup lesson free of charge.
The Service Provider is obliged to provide high-quality language instruction/webinars to the Student to the best of their knowledge.
4.2.2. Materials
If necessary, textbooks and workbooks are not provided by the Service Provider; the Student is responsible for acquiring them.
4.2.3. Tardiness and Absence
If the Student is late, the end time of the lesson remains unchanged. The Student is not entitled to financial or service-related compensation if they fail to attend the scheduled class(es). In the case of One-on-One lessons, the Service Provider will offer another time slot if the Student cancels at least 24 hours before the lesson begins. Otherwise, the lesson is considered held, and no financial or rescheduled lesson compensation will be provided.
In individual lessons, if the Student is late, the instructor will wait for 15 minutes after the lesson starts. After that, the lesson is considered held, and the instructor is not obliged to wait any longer.
4.2.4. During the Lessons
The Student acknowledges and understands that attendance, preparation, and completing assigned tasks on time are essential for achieving the goals of the course/lessons. Additionally, the instructor will only be able to check and comment on homework if it is completed by the set deadline. Unless otherwise agreed (e.g., verbally or via an online platform with a set deadline), the deadline will be 72 hours before the lesson’s start time. If any of these conditions are violated, there is a risk that the language learning goals will not be achieved.
4.2.5. Cancellation
Cancellations of individual or group lessons are free up to 24 hours before the scheduled start time. After that, the lesson is considered held, and the Student will not be entitled to any compensation. For example, if a lesson is scheduled for Wednesday at 11:00, it can be cancelled for free until Tuesday at 11:00.
4.2.6. Fees for Study Services
The Service Provider sets fees for individual and group lessons based on prior discussions, taking into account the group dynamics (e.g., one, two, or three sessions per week). The prices listed on the website are for reference only and are never considered as an offer. In the case of courses organized under the Adult Education Act, acceptance of the training contract and payment are required for enrollment. After that, the invoice will be issued, and the payment details will be provided. In other cases (individual and group lessons), payment is made according to individually agreed terms.
The euro prices listed on the website will be invoiced in HUF upon request. The exchange rate used is the current rate of the MNB (Hungarian National Bank) on the invoice issue date (https://www.mnb.hu/arfolyamok). In exceptional cases, payment in other currencies can be arranged based on mutual agreement.
4.3. Termination and Modification of the Student Contract
4.3.1. Termination of the Student Contract
The Student Contract terminates upon:
4.3.2. Suspension of the Student Contract
In case of an unforeseen and unavoidable external cause (force majeure).
4.4. Service Provider’s Initiated Modification of the Contract Based on Mutual Agreement
The Student Contract can be modified at any time by mutual agreement of the Parties.
A modification based on mutual agreement is considered when the Service Provider proposes an amendment to the Student Contract, and the Student accepts the offer.
4.5. The Service Provider’s Right to Modify the Contract, and the Student’s Rights in Case of Unilateral Modification
4.5.1. The Service Provider has the right to unilaterally modify the Student Contract in the following cases:
4.5.2. Significant Modifications
Significant modifications include changes to the terms of the educational services (e.g., fees, duration, and termination conditions).
4.6. Special Provisions for Groups (i.e., non-Fktv-based organized courses)
For group courses, the pricing depends on the number of participants. If the number of participants changes during the course, the amount payable per person may also change.
If fewer than 50% of the participants show up for a group session, the instructor may shorten the lesson. This is because progress tends to be faster with fewer students, and those not present would need to catch up significantly.
To leave a group, the student must inform the instructor either verbally or in writing. Following this, the student may use any remaining lessons but will not receive a refund for the paid lessons. If the student does not notify the instructor by the end of the course that they wish to discontinue, the instructor will assume the student intends to continue, and the student will receive the next invoice.
If the student leaves the course, its content will be available to them for three weeks from the end of the course. After this period, the student will be removed from the shared platform.
If the student misses three sessions without notifying the instructor, the instructor will assume that the student no longer wishes to attend the course. The student will then be removed from the course’s Google Classroom within three weeks.
4.7. 4.7. Miscellaneous Provisions
4.8. Acceptance of Terms
By ordering the services, the Customer accepts the provisions of these Terms and Conditions.
5.1.1. The customer may order the services in writing or electronically. The customer is obliged to provide all the information required by the service provider that is necessary for the completion of the work and for pricing.
5.1.2. The service provider will confirm the acceptance of the order in writing.
5.1.3. The completion deadline will be subject to individual agreement.
5.2.1. The service fees are determined based on an individual quotation.
5.2.2. The customer will pay for the services by bank transfer or other pre-agreed methods. 5.2.3. In case of delay, the service provider is entitled to charge interest for late payment.
5.3.1. The service provider undertakes to treat the information provided by the customer as confidential.
5.4.1. The service provider is only liable for damages arising from intentional acts or gross negligence.
5.5.1. The parties are not liable for damages arising from events beyond their control, such as natural disasters or war.
5.6.1. Hungarian law shall apply to these Terms and Conditions.
5.6.2. The parties shall attempt to resolve any disputes amicably. If unsuccessful, the court at the location of the service provider’s headquarters shall have jurisdiction.